Mar 272012
 

twitter advertising platformTwitter recently announced that selected small businesses will be able to begin using its self-serve ad platform for promoted tweets and accounts. The select group of companies with initial access to this feature will be American Express merchants and card members.

The credit card company has partnered with Twitter in order to launch the platform and has offered early access to their customers along with $100 credit for advertising for the first 10,000 signup companies.

The first batch of small businesses to have access to the platform will be notified via American Express and access to the platform will be increased to others over the next while.

The Promoted Accounts feature suggest a brand’s Twitter account to users with interests similar to those who are following the brand, while Promoted Tweets use existing tweets that have inspired more engagement than other tweets and promotes the tweet in the search results. A small business will only pay when their account is either followed or someone engages with a promoted tweet.

The self-serve advertising platform which was made available in November to a handful of advertisers remains closed to most businesses.

American Express has been involved in the past with Twitter-based promotions and has shown aggressive interest in pursuing partnerships with other social networks such as Facebook with “Link, Like, Love” and Foursquare loyalty rewards.

Twitter, being a private company, doesn’t disclose advertising revenue on principle but eMarketer estimates that Twitter’s revenue will more than likely total $259.9 million this year alone.

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Mar 092012
 

pinterest trafficIn a recent study by Shareholic it was established that Pinterest actually drove more traffic to blogs in the month of February than Twitter did. This is an amazing fear as the relatively new social network only has an estimated 11.7 million active users compared to Twitter’s 100 million or so users.

Shareholic’s sharing widgets are used by more than 200,000 online publishers, most of which are independent bloggers who altogether reach about 270 million unique visitors every month.

February saw a little less 50% of all the traffic coming from Google, Facebook generating just over 6%, Yahoo (1.61%), StumbleUpon (1.29%), and Bing (1.21%). Pinterest came in at 1.05% and Twitter only at 0.82%.

In January, Pinterest fell into line just behind Twitter and so it is clear that Pinterest is definitely growing in popularity. The biggest beneficiaries of the growth seen in the new social network have been women’s lifestyle, home décor and cooking magazines amongst others.

Would your brand or company benefit from being on Pinterest? If so, it would serve well to make sure you are on this new social network.

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Feb 132012
 

whitney houstonThe news of Whitney Houston’s death on Saturday night was broken on Twitter, 27 minutes before mainstream media broke the news. The man who tweeted the news tweeted it to 14 of his followers at 4:30pm and his tweet was only retweeted once. Associated Press confirmed the news of Houston’s death at 4:57pm by citing her publicist and this tweet was retweeted more than 10,000 times.

The Beverly Hills Police said that Houston was pronounced dead at about 3:55pm. This is not the first time a large scale announcement was reported on Twitter first. When a computer programmer in Pakistan inadvertently tweeted about a military raid on the Osama bin Laden compound received global media attention after the news of bin Laden’s death.

The news of Houston’s death spread quickly on Twitter and about 2.5 million tweets and retweets occurred in the first hour, which amounts to more than 1000 tweets a second. The news peaked at 5:23pm with 61,227 tweets in that minute.

MSNBC was the most retweeted news link as 13000 tweets linked to the story. Many celebrity tweets also spread very quickly throughout the world as many retweeted their messages and reactions to the news.

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Feb 102012
 

social media monitoringThere are many social media monitoring tools on the market for analysing social media stats but these can get quite expensive and if you can’t afford these, you may need some other smart tricks to get you through.

Social media marketers are in constant search of free alternatives to the paid versions and I’ve gotten a couple of tips from Mashable on how to get ready-made spreadsheets you can copy and use for social media analytics which are free, customizable and easy to use.

Most of these scripts are public and have been reviewed and approved by Google Spreadsheets. They are available from the Tools + Script Gallery.

1. Twitter Search Results

GetTweets is a Google Spreadsheet script which allows you to export Twitter search results into a spreadsheet.

Spreadsheet details:

2. Facebook Likes and Shares

The FacebookLikes script evaluates Facebook user interaction for a given range of URLs. It displays:

  • Facebook likes.
  • Facebook shares.
  • Facebook comments.
  • Overall Facebook interactions.

Additionally, the embedded chart lets you compare Facebook interaction for the number of pages provided.

Spreadsheet details:

3. Comparison of Facebook Pages

FacebookFans is also a Google macro based on Facebook API. It will fetch the number of fans for any Facebook page ID and visualizes the data with a pie chart. Track your page, as well as your competitors’ Pages using the script, and the numbers update each time you open the spreadsheet.

Spreadsheet details:

4. Social Media Reputation

This spreadsheet generates Google search results for the terms you provide, and also fetches Twitter and Facebook counts for each page returned. A search for a brand name will easily show how actively that brand name has been discussed in social media.

Spreadsheet details:

  • Copy the spreadsheet here.
  • Spreadsheet credit here.

5. Extract and Archive Your Followers

This is the hardest spreadsheet to set up, and also has the most complex functionality. It allows you to extract your friends and followers and easily search and filter your Twitter contacts.

The script requires your Twitter API key, and provides easy-to-follow set up instructions. Go to Tools + Script Manager and run Test script.

If you have done everything correctly, a Twitter Auth will pop up so that you can authenticate the application. Go to Twitter + Get Followers and you will see the tool importing your following list. If you have large following, you probably won’t be able to import it all.

Spreadsheet details:

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Feb 082012
 

Pinterest web designPinterest’s design elements have been popping up everywhere since the startup went mainstream last year. You may not have visited the social bookmarking site but you may recognise the layout in many other websites you may have visited since its start.

The entire concept of Pinterest’s web design is to put web content into block format which users can organise onto pinboards that fill the entire browser screen. Most of each block is filled with a photo, as well as the ability to “like”, “repin”, or comment at the bottom. It makes each block look almost like a mini web page and flattens the information hierarchy normally found on traditional websites.

The social bookmarking website has been gaining popularity, along with its unusual design, and although the company is keeping user numbers to itself, a quick study of the site by Mashable shows that it, in fact, drives more traffic to websites than Google+, YouTube and LinkedIn combined.

While Pinterest didn’t invent the look and feel of this basic design structure, it has moved the layout to the top of the “cool” list. Most designers use the layout plugin called jQuery Masonry when describing the look of the Pinterest site.

This also allows designers to organise information without having to use reverse chronology, which is favoured by most websites, including Facebook and Twitter. The Masonry pluging was launched in February 2009, by designer, David DeSandro, in order to create vertical layouts such as that of Pinterest.

After Pinterest showed that they could use this way of organising information in a structured way without scaring away users, the design really caught on with many companies following suit, wanting their websites to be almost as cool.

Since most internet users read information online in a non-linear way, it almost makes sense to present your information in a non-linear fashion.

What do you think about the Pinterest web design layout and would you want to incorporate this into your company website?

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Jan 062012
 

Pinterest ServiceWith claims from within the industry that Pinterest will explode in socialmedia in the future, we take a look at this article from Don Resinger from The Digital Home – CNET to see whether these claims are founded. Unfortunately, far too many services with plenty potential endu up falling short.

by Don Reisinger January 5, 2012 6:12 AM PST
Original Article here

I’m always cautious when I hear that a particular service is the “next big thing” in social media.

The industry is littered with the remains of services that seemed to have potential, only to fall short before long. But a well-known serial entrepreneur is willing to wager that Pinterest might just succeed where so many others have failed.

In a blog post yesterday, Elad Gil took a deep look at how Pinterest’s so-called “social curation” fits into a trend that has developed across the social landscape. He points out that around the turn of the century, long-form content via blogs was all the rage, but over time, short-form content has taken hold with services like Facebook, Twitter, and Tumblr. This year and beyond, however, Gil thinks “push button and curation” will reign supreme.

Pinterest, of course, sits at the crossroads of that. The service, which is currently invite-only even though it launched in 2010, lets users take content they care about from around the Web and organize them into “boards.” The company cites examples of people using boards to sort content for their wedding or a recipe book. Think of it as scrapbooking on the Web.

Pinterest isn’t necessarily unique. There are currently several sites across the Web that offer a similar service, including Snip.It and Quora, which launched its “boards” last month.

However, Pinterest so far has been the only company to distinguish itself. Late last month, Experian Hitwise, a company that monitors consumer behavior on the Web, reported that Pinterest had 11 million visits during the week ended December 17, jumping 4,000 percent compared with six months earlier. The massive bump catapulted Pinterest to the 10th spot in Experian’s listing of the most popular social networks, just behind Yelp.

Experian also discovered that Pinterest has found a loyal following in women. In the past three months, women have accounted for 58 percent of its userbase, and nearly 60 percent of those women are between the ages of 25 and 44.

Opinions are mixed over why Pinterest has been able to attract such a large audience. Is it the service’s solid design? Is it the attention it has received from media outlets shocked by its growth? Is it, perhaps, the fact that it recently raised $26 million from venture-capital firm Andreessen Horowitz, giving it bundles of cash to play with? It could be all that. But Gil thinks it might also have something to do with its ease-of-use.

“Pinterest was one of the first sites to take push button content generation (via bookmarklets and ‘re-pinning’) and structure it into sets of curated content called ‘boards,’” he wrote on his blog. “This allowed users to collect content from across the Web, as well as from other users on the site.

“In some sense it took what a site like Tumblr had been doing but transformed blog-like streams into structured, curated collections users could share,” he continued. “Importantly, it was easy for new users to consume these sets of content visually as structured sets, and to share these sets with others.”

It’s hard to argue with the logic. But Pinterest has yet to offer its service publicly. And once it finally moves beyond its invite-only phase, the company will be truly tested. Can it save itself from buckling under the increased pressure placed on it by the deluge of users that might come in? And perhaps more importantly, will the mainstream Web user who typically joins the social game after early adopters pick up their invites, find value in it?

Chances are, we’ll get the answers to those questions later this year.

Pinterest did not immediately respond to CNET’s request for comment.

Jan 022012
 

New Years' ResolutionWe have officially entered 2012 and as many of my Facebook friends are posting away what their New Years’ resolutions are, I feel compelled to at least make a list of things I may not achieve. Granted, my list is purely on the business side as a new small business owner trying to get my little company off the ground. So, here are my 2012 New Year’s resolutions:

1)      Use email as more than just another communication medium

Email can get a bit overwhelming at times and I tend to check it at least every 15 minutes but I don’t think I am using it nearly enough to market my business. Email marketing can be an integral part of a business’ success so while I use it effectively as a communication medium, I want to be more proactive this year and send out marketing messages to my target market this year – all to legitimate subscribers, of course as I wouldn’t want to spam anybody. Nobody likes a spammer.

2) Make at least one business lead per day

When everything is online and you spend 7-8 straight hours communicating with people all over the world, you may be pushed into the misconception that you are working … when all you are really doing is networking with people who may never become solid business leads. I resolve to make one legitimate business lead a day. Whether that means phoning possible business leads, or being a little pushy when I meet new people about whether they may require my services, so be it. While not everybody likes that person who pushes their business at social engagements, the fact is if you don’t ask, you don’t get an answer. You may just meet a very important business connection at a social gathering.

 3) Double My Twitter/Facebook Audience

While some people may think that the number of Twitter/Facebook followers you have doesn’t matter and it’s all about the quality, in fact, I think I may have said that on occasion, social media really is all about 1) networking and 2) getting traffic leads. So, if you communicate with people and you’re trying to get your message spread across your industry, why wouldn’t you want to have the largest audience possible? I have plenty followers who are not necessarily in my home country and so may never develop into legitimate business leads. Perhaps they just like my articles and enjoy hearing what I have to say about social media and implementing it as a marketing method in their marketing mix. But I would like more people in my home country to be aware of my business and even more international people to read my articles. I guess the main thing I am going to have to do in order to accomplish this is just to be consistent with what I have been doing as I can’t very well control how many people follow me on Twitter or Facebook at the end of the day and buying followers isn’t something I would recommend to anybody. But nevertheless, this forces me to be consistent with my article writing etc.

4) Revamp my website

I guess this is par for the course of being a web developer. As you develop more and more sites, you look at other websites and when you look at yours you start to realise that what you did 6 months to a year ago is stale and really does need a revamp. I want something cleaner, with bolder headings and more colour. I can’t very well sell web design when I am not happy with my own website – but as said before, this is probably just because as you go along, you develop bigger and better websites and since you are so busy with other websites, as a one-man-show, you don’t get to put the attention you may want to into your own.

5) Complete my Facebook Timeline profile

I love the look of the new Facebook Timeline but I must admit I find myself so busy with responding to messages, and the general everyday stuff, that I haven’t had the chance to update all my info on Facebook. I haven’t even found that profile header that will really express who I really am yet. But I will make sure I get this done in 2012. Otherwise it looks as though I have just dropped into Facebook one day and that’s just weird.

So, these are my resolutions, and hopefully, by next year, I will have accomplished them all. In reality, I hope to have accomplished at least 2 of these by the end of the first half of the year, but that is me being over-zealous and optimistic as I tend to be when it concerns business. Have a great one, peeps, and I hope all your New Year hopes and dreams for your businesses come to pass!

Dec 192011
 

employee moraleSocial Media gives companies the ability to promote your business whenever you want to whomever you choose without the necessary middle man. It has opened up countless new avenues in order to reach these people and countless new ways in which to reach them. It can also be used to encourage your employees.

What? You don’t allow the use of social media within your company during company hours? While we understand that this may be a result of misuse of the medium, have you ever thought that you could use social media in order to build up morale, communicate staff appreciation and make your company look good all at the same time? If you employ social media as a positive acknowledgement tool, you will improve staff morale in a low-cost way.

People love to be acknowledged for the things that they do, even things you may consider to be just a part of their job description. When someone goes out of their way to ensure the company runs as it should, take the time out to recognise your employees’ accomplishments and you will shine a positive light on your company as well. How can you do this?

  1. Nominate employees to receive an award and encourage engagement from the rest of the staff in order to influence the judging process.
  2. Boost morale by recognising accomplishments such as studies completed, training courses passed, great sales achieved or awards for great customer service. Include pictures and tag employees so that recognition spreads to friends and family as well.
  3. If you want to keep company information private, try Yammer. It is a password protected site which is Facebook-like but it’s designed specifically for business and could be a great place to recognise employees.
  4. Send a shout-out via Twitter using the @tag so that it shows up in the employees Twitter feed. Create a hashtag for all employee recognition tweets so that they can be easily grouped together.
Dec 062011
 

Social is the current marketing buzz word but perhaps some of us still aren’t exactly clear as to what social media can actually do for our business and whether it is a valuable resource or not. So what exactly can social media do for your business?

The answer is quite simple, really. Social media is a growing lead generation channel. Now it certainly isn’t the biggest lead channel but based on being able to generate those leads, social media is worth the time and effort you put in.

Other benefits of using social media are that it can help nurture prospects to the point of sale, build relationships with and retain customers, help us listen to our target market and help us communicate internally. People buy from people they know, like and trust. At present, in marketing techniques today, there isn’t a better way to get people to know, like and trust you.

So how do we use social media in order to generate those leads? The main thing to realise here is that social media only works when you share links to your own content on your own site. It is hard to generate leads for your business on Facebook or Twitter alone.

Social media gives companies a new channel to reach customers and find new customers as well. While many people are separating social media from overall marketing practices, this is not necessarily the best way to look at things. Social media should essentially be mixed in as part of your integrated marketing strategy in order to give you the optimal results.

At the end of the day you have to give your community members a reason to click through to your site so your content has to be really great and it has to draw them in. Social media could, with time, account for half the traffic you receive on your website.

Dec 022011
 

A “handful” of advertisers launched campaigns in November on Twitter self-serve ad platform. The program, which Twitter announced way back in April 2010, will be available to anyone with a credit card wanting to take advantage of Promoted Products. This option is yet available to the public, though.

According to Mashable, Twitter rep Matt Graves said that this is an important step to grow Twitter’s business. “Our Promoted Products can help small and medium-sized businesses build their audience on Twitter and better engage with the people they want to reach. As with all of our advertising efforts, we’re starting small, testing carefully and making improvements on as we learn what works. We will slowly roll this capability out to more advertisers I the coming weeks and months.”

The company has taken its time with the initiative with the company rolling out a turnkey advertising solution last year which lets marketers express their interest in advertising. However, the potential advertisers were not able to buy ads till last month. The timing of the platform was in line with Twitter CEO Dick Costolo’s statement that the company had planned to introduce the program before the year’s end.

While Twitter doesn’t disclose details of its financial performance as it is a private company, eMarketer has estimated that Twitter made $45-million from advertising in 2010 and will earn $139.5 million this year.

Nov 282011
 

niche social networksWhile Facebook and Twitter are the social networks of choice with most small businesses, there are a number of niche social networks which can offer addition opportunity which shouldn’t be overlooked. These niche social networks can allow brands to connect with consumers that have a specific interest and so the environment is less congested with other target markets.

If you look at niche social networks such as Instagram, Pinterest and Foodspotting, you will see that it is easy as a small business to reach out to people using these social networks to promote your brand in new and exciting ways as opposed to using Facebook and Twitter on their own.

1. Instagram

Instagram is a great photo-sharing app for iPhone. One can simply apply a filter and share it across all the different social networks. There is also the ability to use creativity and colour correction which is perfect for amateur photographers.

If a small business were looking for a creative social network on which one could share images throughout the day in order to tell a story, this particular social network would be a definite keeper. One can share photo shoots, marketing campaign images and events throughout the course of the day – this would also be a great app to use for events such as golf days, festivals and even expos.

2. Pinterest

Pinterest is a virtual “pinboard” on which people can pin items they find on the web from recipes to style inspirations. This allows both small business owners as well as brand ambassadors to pin products and blog content on the “board”. This way, there is an outlet for both the company and the audience to create creative and clear messages about the brand.

3. Foodspotting

There are always amazing new and old eateries that may be discovered again. Local restaurants can make use of the Foodspotting app to draw attention to specific dishes they serve. The app can also b used to create interesting marketing campaigns to promote new dishes or meals on special. The online presence created can help to develop relationships with customers as well as employees.

How to do niche social networking

How can your business use a niche social network? It is important to understand that most members of smaller social networks don’t respond well to blatant advertising. It is important to take the time to find a niche social network that fits with your business model and then make a point of trying to understand the specific culture and determine how to participate in a way that can support your goals so that you can increase brand awareness and loyalty.

It is important that your participation, as a small business, is consistent and genuine so that the niche community can learn to trust your brand and be a part of your brand. With a little work, and interaction, you will find that your brand can climb to a preferred brand status.

Nov 212011
 

This weekend, I had the unfortunate experience of having my mobile phone stolen. If you’ve ever had this happen, you will probably have a good understanding as to the costs involved. In today’s day and age, your mobile phone is not just a communication device. It becomes an extension of you, even more so when it is a smartphone with access to social media networks such as Facebook and Twitter.

For most people, like myself, the real loss is not just the physical device, but the contact details of friends and family, your login credentials and perhaps even your banking data and now it’s up to you to try and lock down the information, change passwords and make sure that all your personal data is secure. The truth is, though, that most people are quite lax about mobile phone security until something happens to compromise their personal data.

Mobile phones theft is an increasing cause of concern with over 180 000 mobile phones being stolen every year and with this number steadily rising, here are some precautionary steps you may want to take to protect your personal data:

1. Secure your IMEI number

Make sure you keep this in a safe place as you will need this in order to request your service provider to blacklist the phone

2. Use a PIN

Maybe you think this is an unnecessary hassle but either way, you should use one to make sure that your data is safe.

3. Report the phone stolen

Make sure to go to the police station to report the phone stolen. This isn’t just for insurance purposes. If you don’t report your phone stolen, and it is used in a crime, you could be held liable. You have to get an ITC number from your service provider first to provide to the police along with the IMEI number.

4. Keep your phone within reach

Never leave your bag unattended, and never leave it on the table in a restaurant. It is too easy for people to distract you and you won’t even notice until they are gone. Sometimes, this doesn’t help when you are targeted by professionals (as I was), but you can’t be too careful.

5. Insure your phone for its replacement value

Bear in mind that phones get more expensive with upgrades, especially smartphones which support social media network logins and many new apps. It may seem like an unnecessary expense but at the end of the day you don’t want to sit without a phone for too long, especially if you use it for business purposes.

6. Change All Your Passwords

Be sure to change all your passwords on all your linked accounts that you have logged on to with your cellphone. You should also change passwords on anything you use the same passwords on even if you never logged onto it with your mobile device.